What to know before using an address

Service scope

Tmpletter offers two ways to receive email: temporary inboxes that you can use without signing in, and forwarding aliases created after you sign in without a password using your regular email address. Temporary inboxes let you view short-term incoming mail on our site. Forwarding aliases send incoming messages to the regular email address you used to sign in. The two options differ in how you access them and how long they are retained.

We don't offer outgoing email or replies from temporary addresses, and we're not affiliated with any game, community or social platform. Brand names in examples illustrate how incoming mail may appear; they don't imply affiliation or authorization. We can't guarantee that every platform will accept our addresses, or that signups, verification code requests or account verifications will succeed.

For a one-time verification code, use a temporary inbox. If you'll need the account to receive login alerts, event notifications or account recovery emails later, consider your long-term email needs before choosing a forwarding alias.

Duration and limits

New temporary inboxes last 3 hours by default. Each renewal request adds 3 hours, up to a total of 24 hours per inbox. Renewals don't change the address or make it permanent. As the limit approaches, rely on the actual expiry time shown in the toolbar and the result of your renewal request.

Each signed-in account can create up to 100 forwarding aliases. Archived emails can be viewed for 30 days. The archive helps you check recent delivery; it's not a permanent backup. The viewing window doesn't extend a temporary inbox's lifespan or preserve emails discarded while forwarding is paused.

If signup involves next-day activation, delayed review or account recovery later, don't judge an address only by whether it can receive a verification code now. Use the email lifespan planner to check how long you'll need the address before entering it on the signup form.

Acceptable use and prohibited conduct

When using our service, you must comply with applicable laws, email rules and the terms of the platform associated with the receiving address. Temporary addresses and aliases can help limit exposure of your regular email and sort incoming messages. They don't permit you to evade responsibility, impersonate others or bypass platform restrictions.

The guidance below applies to both temporary inboxes and forwarding aliases. Technical capability doesn't mean an activity is allowed by Tmpletter. If you're unsure whether something complies with a third party's rules, check with that platform first.

If you violate these terms or put other users or service security at risk, we may limit requests, suspend related services or terminate access, as permitted or required by applicable law. Don't assume links or attachments in suspicious emails are trustworthy. Never complete a verification on someone else's behalf using an unsolicited login code.

Account and access responsibilities

Protect the regular email address you use to sign in, your login codes, signed-in devices and service access credentials. Temporary inbox credentials and a signed-in forwarding account serve different purposes. Don't post credentials, browser storage data or full debugging logs publicly, and never share login codes with anyone.

Once a temporary address expires, it can't receive account recovery emails. Don't use one as the only address for an account you'll need to access or recover later. For game assets, paid content, work materials and accounts tied to your identity, use an email you control long term and set up other recovery methods offered by the platform.

Forwarding aliases also depend on your regular email account being available and the forwarding route working. They aren't a substitute for account backups or a recovery plan. After enabling long-term forwarding, check your sign-in email, alias status and two-step verification settings in Manage aliases, and keep your authenticator secure.

Delivery limits and address actions

Whether an email is sent, when it arrives and whether it's accepted can depend on the sender's policies, temporary-address blocking, request limits, mail queues, network issues or filtering by the destination inbox. We don't guarantee delivery times or control whether a third-party platform sends email to an address. An automatically refreshing inbox doesn't mean the platform has sent a verification code.

If delivery is delayed, check the full address in the signup form, confirm that it is still active, and see whether the platform asks you to wait or rejects the address. Don't request verification codes repeatedly; too many attempts may trigger limits, and older codes may stop working. Follow the steps in our email delivery troubleshooting guide to investigate the issue.

Changing an address and pausing forwarding are different

• Replace a temporary address: The old address expires, and its emails don't move to the new inbox. If the signup page still shows the old address, update it there before requesting another verification code.
• Pause a forwarding alias: Emails received while forwarding is paused are discarded. They aren't sent to your regular inbox, and we don't guarantee they can be restored or resent.
• Resume a forwarding alias: Only new emails received after forwarding resumes will be forwarded. Messages discarded while it was paused can't be recovered.
• Delete an address or email: Save anything you need first. A deleted alias stops receiving mail. Don't rely on recreating an address with the same name to recover an account.

If you're still waiting for an important email, receive it or confirm an alternative contact method before changing an address, pausing forwarding or deleting an alias. Archive records in the console let you view recent messages that were received; they can't bring back emails that never arrived or were discarded.

Service changes and contact

Tmpletter may perform maintenance, limit some requests or temporarily interrupt service to maintain security, fix issues or make changes. Where practical, we'll try to give notice on the site about planned changes with a significant impact. We may not be able to provide advance notice of unexpected outages, security incidents or emergency action, and we don't promise to email every temporary inbox user individually.

If we change our service rules or terms, we'll update this page. Where applicable law requires additional notice or consent, we'll follow those requirements. Before relying on the service for important email, check the current terms and the duration shown by the tool. Nothing on this page limits rights that applicable law does not allow us to exclude.

For details on how we handle incoming email, account information and access data, read our separate Privacy Policy. For questions about these terms, help using the service or abuse reports, contact support@tmpletter.com. You can include when the issue happened and the steps you took, but never send login codes, access tokens or authenticator keys.